USE CASE · Web operations / platform reliability

SSL certificate monitoring

Catch an expiring certificate, an invalid chain or a hostname mismatch before browsers turn it into a customer-facing outage.

What good looks like

Certificate expiry is a scheduled maintenance task, not an incident. The team has enough warning to rotate the certificate, verify the chain and confirm the public path before customers see a browser warning.

What goes wrong without one

The application is healthy but every browser refuses the connection. The dashboard says green because it only checked a TCP port, while customers see an unsafe-site interstitial.

What this workload actually needs

An HTTPS monitor for the real public URL with SSL monitoring enabled, plus a separate DNS record check when certificate renewal depends on DNS validation or a CDN-managed hostname.

Rollout checklist

  1. 01Monitor the customer-facing hostname, not only the origin that sits behind a CDN or load balancer.
  2. 02Set an expiry threshold that gives the certificate owner time to rotate across every environment.
  3. 03Include certificate failures in the same alert route as endpoint downtime; both block customers from using the service.
  4. 04Document the certificate owner and renewal path in the incident runbook before the alert is needed.

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