USE CASE · Developer platform / API business

API

A clear service-health surface for the API endpoints, authentication flows and webhooks your customers build against.

What good looks like

A developer can see the health of authentication, core API requests and webhooks before opening a ticket, while the on-call engineer sees the same incident timeline with the technical detail intact.

What goes wrong without one

A slow auth endpoint turns into reports that every endpoint is broken. Support asks for curl output, customers retry requests, and nobody knows whether the failure is regional, account-specific or global.

What this workload actually needs

HTTP/S checks for an unauthenticated health endpoint, an authenticated request with a scoped service account, and a webhook receiver that verifies the delivery path. DNS and TLS checks cover the public hostname separately.

Rollout checklist

  1. 01Name components after developer-facing concepts: Authentication, Core API and Webhooks are clearer than internal service names.
  2. 02Use a dedicated monitoring credential with the narrowest possible scope for authenticated checks.
  3. 03Publish the difference between degraded and unavailable before the first incident; API consumers need a decision, not a vague colour.
  4. 04Link the status page from API documentation and the developer dashboard, not only from support replies.

Set up a api status page in two minutes.

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